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  #1  
Old 04-11-2009, 09:10 PM
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Question for a friend
My friend can't log in, because she forgot her password. So she tried using the password recovery thing to request the information. But when she puts her e-mail address in, it says she doesn't exist. D:? Anyone know why it would say that? Or should she just make a new account :x
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Old 04-11-2009, 09:29 PM
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Does she still show up in your friends' list? If not, she may need to start a new account (good thing they're free). She could also try putting in a support ticket. If she can't, you could probably do it for her.
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  #3  
Old 04-11-2009, 09:37 PM
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Her profile is still there. Mm, I'll see what she wants to do.
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  #4  
Old 04-11-2009, 11:24 PM
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Whenever you have a problem like this, you always need to send in a support ticket.

Please ask your friend to go to http://gamerdna.com/support and we can reset her password for her.
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  #5  
Old 04-13-2009, 11:02 PM
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Is is possible that she forgot which e-mail account she used when she registered?
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