XBL, Steam, Xfire data not pulling

Slusho · #1 04-04-2009, 02:57 AM

I'm sure this has been asked a lot, but I entered my names and saved it and it doesn't do anything. Do I have to wait a while? I just joined.

WalterMondale · #2 04-04-2009, 05:07 AM

My understanding is it should start displaying in a few days after you join. In the meantime i'm manually tracking and i'll clean it all up after the fact if it double posts. Maybe you could consider doing the same?

mykalgaidin · #3 04-04-2009, 05:12 AM

It does take a day or so for the gDNA system to pull the data from any of the supported gaming services. I believe there's about a one-day delay, from what I've noticed about the difference between when I play something on LIVE and when it shows up in my game activity. It's still better than having to put everything in manually like I have to do with my Macbook, since neither Steam nor X-Fire support OSX. Guess it's a good thing I only use my laptop to play WoW and Warcraft 3.

QforQ · #4 04-04-2009, 06:31 AM

There is about a one day delay, we pull the Xbox/Xfire/Steam data every night (about this time-ish). That means we do it all in one shot, once a day, then put that in to your gamerDNA. So if you put in your XBL name yesterday, hopefully by the time you read this/Saturday afternoon, you should probably have something.

Slusho · #5 04-04-2009, 08:02 PM

Thanks for clearing that up. I see that it has the information of what I played on Xbox Live yesterday, but it didn't add every game I've played using that Xbox Live account. Does it not do that? Do I have to add games manually unless I play them?

QforQ · #6 04-04-2009, 08:39 PM

Quote:

Originally Posted by Slusho

Thanks for clearing that up. I see that it has the information of what I played on Xbox Live yesterday, but it didn't add every game I've played using that Xbox Live account. Does it not do that? Do I have to add games manually unless I play them?

Unfortunately, at the moment we do not import all your games from Xbox Live. We plan on doing this soon..within the next couple months..but for right now you need to manually add games that you've played. When you play a game that isn't in your gamerDNA, and we detect it through Xbox Live/Steam/Xfire, we do add it to your gamerDNA, though.

Slusho · #7 04-05-2009, 01:34 AM

Ok thanks.