11/DEC/13

Winter!: Prepare for holiday gaming!


Forums top   gamerDNA.com Forums > gamerDNA.com > Support


Thread Tools
  #1  
Old 12-25-2012, 03:01 AM
LushMelody's Avatar
LushMelody LushMelody is offline
Member
 
Join Date: Jan 2008
Location: Beaverton, OR
Posts: 18
LushMelody has much to be proud of
Send a message via AIM to LushMelody Send a message via Yahoo to LushMelody
Unhappy XBL Gameplay Tracking Issue
I've not had a problem with XBL tracking my gameplay until I changed my gamer tag. I've updated and relinked though gDNA, but sadly, my gameplay is no longer being tracked. I have tested this issue with another gameplay tracking site, and gameplay is being tracked just fine.

Are there any current issues with XBL tracking? I have made sure my gamer tag is correct and linked appropriately. If no known issues exist, what steps shall I take to troubleshoot this issue?
__________________
Reply With Quote
  #2  
Old 06-15-2013, 08:55 AM
LushMelody's Avatar
LushMelody LushMelody is offline
Member
 
Join Date: Jan 2008
Location: Beaverton, OR
Posts: 18
LushMelody has much to be proud of
Send a message via AIM to LushMelody Send a message via Yahoo to LushMelody
This problem still exists. Also, Stream is not updating game play as well (though since this is the first Stream game I've played, not sure if it's supposed to).
I'm getting a little annoyed at having to manually add every single game play event... Any news on this issue?
__________________
Reply With Quote
  #3  
Old 06-19-2013, 07:55 PM
twilsonxpert's Avatar
twilsonxpert twilsonxpert is offline
gamerDNA Staff
 
Join Date: Sep 2010
Location: Sandpoint
Posts: 54
twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED twilsonxpert CLASSIFIED
For XBL, I don't know what's going on there. We get our XBL data from the 360voice.gamerdna.com APIs. I will inquire with them about your data. What was the last date you played an XBL game?

As for Steam, we seem to have an issue calculating played time. It works for a lot of users, but not all it seems. I'll look into it right now.
__________________
Reply With Quote
Post Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is On