DESCRIPTION

Developed exclusively for use by employees of the Hilton Garden Inn chain of hotels, Ultimate Team Play is a game designed to present players with a number of potential scenarios that reflect the real-world challenges facing hospitality professionals. The game uses a branching dialog system to let gamers choose their level of interaction based on their clients' demeanor, all the while managing the phones and checking customers in and out of the hotel. Players' performance will be measured using SALT, a real-life metric designed to gauge customer satisfaction. ~ Christopher Brown, All Game Guide